DelivaX is committed to protecting the privacy of its customers using the advanced trucking and driver management technology.

Our Privacy Policy is designed to help you understand how we collect and use personally identifiable information (“Personal Information”) that you provide us and to help you make informed decisions when using our website and services (collectively, “DelivaX”, Company, or “Website”).

By visiting or using any part of this website, mobile app or web application, you agree to the terms of this Privacy Policy as they may be amended from time to time. As we update our Website over time, this Privacy Policy may change, so please check for updates.

Information we collect about you

Personal Information: We may collect personal information that can identify you such as your name and email address, as well as other information that does not identify you. By using the website, mobile app, or web app, you are authorizing us to gather, parse and retain data. When you provide personal information through the website, mobile app, or web app, the information may be sent to servers located in Australia and other countries.

Information you provide: We may collect and store any personal information you provide. This may include identifying information, such as your name and email address. If you contact us with a customer service or other inquiry, then you provide us with the content of that communication.

Information from other sources: We may obtain both personal and non-personal information about you from business partners and other third party applications.

Use of technology to collect information: We use various technologies to collect information about your activities on the website, mobile app, or web app.

Information collected automatically: We automatically collect information from your browser when you use or access the website, mobile app, or web app. This information could include your IP address, browser type and language, operating system, access times, and the referring IP address.

Information collected by third-parties for advertising purposes: We may allow service providers, advertising companies and ad networks, and other third parties to display advertisements on the website, mobile app, or web app. These companies may use tracking technologies, such as cookies to collect information about users who view or interact with their advertisements.

Analytics Technologies: For the website and web app, we may use Google Analytics or other similar technologies to collect and process certain information about you and your use of the website. The information collected by these analytics technologies is statistical data.

Cookies and Use of Cookie Data: When you use or access the website, mobile app, or web app, we may assign your browser or device one or more cookies to facilitate access to the website, mobile app, or web app and to personalize your experience. Through the use of a cookie, we may automatically collect information about your activity on the website, mobile app, or web app, such as the pages you visit, the time and date of your visits and the links you click. If we advertise, we (or third parties) may use certain data collected on the website, mobile app, or web app by cookies. It may be possible to refuse to accept cookies by activating the appropriate setting on your browser or device.

How we use the information we collect

We may use information that we collect about you to:

• enable you to communicate with other users, such as through chat or direct messages;
• manage your account and provide you with customer support;
• perform research and analysis about your use of, or interest in, our or others’ products, services, or content;
• communicate with you by email, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us or other third parties;
• develop, display, and track content and advertising tailored to your interests on the website, mobile app, web app, and other sites, including providing our advertisements to you when you visit other sites;
• analyse website statistics and performance;
• perform functions or services as otherwise described to you at the time of collection.

In all circumstances, we may perform these functions directly or use a third party vendor to perform these functions on our behalf. Third party vendors are obligated to use your personal information only to perform services for us. Also, if you access the website, mobile app, or web app from a third party social platform, such as Facebook or Twitter, we may share non-personal information with that platform to the extent permitted by your agreement with it and its privacy settings.

Your Contact Information

If you provide us with your email address and/or phone number, you agree to receive email messages to that email address from us and text messages to that phone number from us. We may use your contact information to send you information about our products and services, to market to you, to help prevent spam, fraud, or abuse, and to help others find your account, including through third-party services and client applications. You agree to keep your contact information up to date. You may use any website, web app, or mobile app settings we provide for email and mobile notifications to control notifications you receive from us. You may also unsubscribe from a notification by following the instructions contained within the notification.

With whom we share your information

We do not share your personal information with others except as indicated in this Privacy Policy or when we inform you and give you an opportunity to opt out of having your personal information shared. We may share personal information with:

• Service providers: We may share information, including personal and financial information, with third parties that perform certain services on our behalf. These services may include providing customer service and marketing assistance, performing business and sales analysis, ad tracking and analytics, and supporting other website features and functionality. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.

• Other sources: We may disclose your information, including personal information:
• In response to an investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
• When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement.
• In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Third Party Websites

There are a number of places on the website, mobile app, and/or web app where you may click on a link to access other websites, mobile apps, or web apps that do not operate under this Privacy Policy. For example, if you click on an advertisement on the website, you may be taken to a website that we do not control. These third- party websites may independently solicit and collect information, including personal information, from you and, in some instances, provide us with information about your activities on those websites.

How we protect your personal information

We have implemented security measures to help safeguard your personal information from unauthorized access and disclosure. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information or other communications will always remain secure. Users should also take care with how they handle and disclose their personal information and should avoid sending personal information through insecure email.

No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the website, mobile app, or web app.

Changes to this Privacy Policy

We will occasionally update this Privacy Policy to reflect changes in the law, our data collection and use practices, the features of our website, mobile app, or web app, or advances in technology. If we make any material changes to this Privacy Policy, we will notify you of the changes by reasonable means, which could include notifications through the website, mobile app, or web app, or by email. Please review the changes carefully. Your continued use of the website, mobile app, or web app following the posting of changes to this policy will mean you consent to and accept those changes. If you do not consent to such changes you cannot use the website, mobile app, and/or web app.

Our Contact Information

If you have any questions about our privacy policy, please contact us at info@delivax.com.au.